Workplace Surveillance Sees Good and Bad
A digital Big Brother is coming to work, for better or worse.
Advanced technological tools are beginning to make it possible to measure and monitor employees as never before, with the promise of fundamentally changing how we work — along with raising concerns about privacy and the specter of unchecked surveillance in the workplace.
Through these new means, companies have found, for example, that workers are more productive if they have more social interaction. So a bank’s call center introduced a shared 15-minute coffee break, and a pharmaceutical company replaced coffee makers used by a few marketing workers with a larger cafe area. The result? Increased sales and less turnover.
When Jim Sullivan began working as a waiter at a Dallas restaurant a few years ago, he was being watched — not by the prying eyes of a human boss, but by intelligent software.
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The Latest on: Workplace Surveillance
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The Latest on: Workplace Surveillance
- Executive sues over HR gossip and surveillanceon April 26, 2024 at 1:14 am
A senior executive is seeking damages over claims his employer’s human resources chief spread false gossip about him in the workplace and charged his direct report to spy on him.
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Amazon's warehouse jobs have rightly earned a rough reputation, but they're easy to get, and they do have certain advantages — here's what the jobs entail and how much they pay.
- The People App: Big Brother at Royal Mailon April 25, 2024 at 10:26 am
Royal Mail has a set of capabilities for spying on its employees that would be the envy (or at least equal) of any secret police force in the world. Rather than oppose this, the Communication Workers ...
- Amazon accused of delay tactics in KCVG Air Hub workers' unfair labor practices caseon April 24, 2024 at 12:21 pm
Amazon denies all of the allegations saying they are without merit and they look forward to showing that during the legal process.
- How does remote monitoring work? Here’s what HR needs to know.on April 24, 2024 at 8:50 am
Some software records keystrokes; some similar technology analyzes time and attendance data. Aware, for example, has Slack, Microsoft Teams and Workplace from Meta integrations. “Move beyond legacy ...
- Firms retract employee monitoring tech amid data safety fears, but is this a shift in workplace surveillance?on April 19, 2024 at 5:19 am
Following watchdog ruling, organisations need to be sure there are less intrusive ways of tracking employee attendance before implementing monitoring technology, experts warn ...
- Snapshot on Manufacturing Industry: 3 Artificial Intelligence Bills Employers Should Trackon April 16, 2024 at 5:01 pm
Welcome to this edition of the FP Snapshot on Manufacturing Industry, where we take a quick snapshot look at the most significant workplace law developments with an emphasis on how they impact ...
- House passes reauthorization of key US surveillance program after days of upheaval over changeson April 12, 2024 at 3:15 pm
The House voted Friday to reauthorize and reform a key U.S. government surveillance tool following a dramatic showdown on the floor over whether the FBI should be restricted ...
- Amazon, Walmart Called Out for ‘Excessive’ Warehouse Surveillanceon April 11, 2024 at 11:30 am
Amazon and Walmart are under fire from a nonprofit organization for what it calls “excessive” workplace surveillance in their warehouses that ultimately erodes worker rights. Activist group ...
- 3 AI Bills in Congress for Employers to Track: Proposed Laws Target Automated Systems, Workplace Surveillance, And Moreon April 2, 2024 at 4:59 pm
Bob Casey (D-PA) The “Stop Spying Bosses Act” targets (as its title suggests) invasive workplace surveillance. Technology that tracks employees – from their activity to even their location ...
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