Workplace Surveillance Sees Good and Bad
A digital Big Brother is coming to work, for better or worse.
Advanced technological tools are beginning to make it possible to measure and monitor employees as never before, with the promise of fundamentally changing how we work — along with raising concerns about privacy and the specter of unchecked surveillance in the workplace.
Through these new means, companies have found, for example, that workers are more productive if they have more social interaction. So a bank’s call center introduced a shared 15-minute coffee break, and a pharmaceutical company replaced coffee makers used by a few marketing workers with a larger cafe area. The result? Increased sales and less turnover.
When Jim Sullivan began working as a waiter at a Dallas restaurant a few years ago, he was being watched — not by the prying eyes of a human boss, but by intelligent software.
Read more . . .
The Latest on: Workplace Surveillance
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The Latest on: Workplace Surveillance
- Professors Worry About ‘Digital Surveillance’ of Their Workon May 10, 2024 at 12:05 am
Union’s survey of academics elicits concerns that electronic systems that track teaching, grades and research productivity limit independence and well-being.
- Workplace Injury a Preventable Risk for Opioid-Related Harmson May 7, 2024 at 5:25 am
Risks for opioid-related poisonings and behavioral disorders were higher among injured workers in almost all occupations compared with the general population.
- Google somewhat two-faced on workplace politicson May 1, 2024 at 9:00 pm
Tech giant firing staff for political protest is among the biggest lobbyists of government and not averse to very ‘political’ business ...
- Executive sues over HR gossip and surveillanceon April 26, 2024 at 1:14 am
A senior executive is seeking damages over claims his employer’s human resources chief spread false gossip about him in the workplace and charged his direct report to spy on him.
- Senate Can Stop Expansion of Government Surveillanceon April 16, 2024 at 5:01 pm
When the U.S. House passed the Reforming Intelligence and Securing America Act (RISAA), which reauthorizes the FISA Section 702 surveillance authority, it overlooked something big – an amendment ...
- What is FISA? Surveillance law and key spy program in spotlighton April 12, 2024 at 3:20 am
The House on Friday voted to reauthorize and reform parts of the Foreign Intelligence Surveillance Act after fierce debate on Section 702 of the law. The legislation also needs to pass the Senate ...
- What Is the Powerful Surveillance Law That Divided Lawmakers?on April 11, 2024 at 5:00 pm
By Charlie Savage Reporting from Washington The House on Friday passed a two-year reauthorization of an expiring warrantless surveillance law known as Section 702, reversing course after the bill ...
- Amazon, Walmart Called Out for ‘Excessive’ Warehouse Surveillanceon April 11, 2024 at 11:30 am
Amazon and Walmart are under fire from a nonprofit organization for what it calls “excessive” workplace surveillance in their warehouses that ultimately erodes worker rights. Activist group ...
- Trump Blows Up Anti-Terror Surveillanceon April 10, 2024 at 3:34 pm
Wonder Land: Speaking at the WSJ CEO Council on Dec. 10, 2019, Attorney General Bill Barr discussed Michael Horowitz’s report on alleged abuses of the Foreign Intelligence Surveillance Act.
- Amazon and Walmart warehouse employees are so surveilled that they're worried about breaking to use the bathroom: Oxfam reporton April 10, 2024 at 12:03 pm
"And as a result, you know, I think these warehouse floors have become incubators of injury sustained by automation and surveillance, and workplace cultures of intimidation." The Oxfam report said ...
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