Workplace Surveillance Sees Good and Bad
A digital Big Brother is coming to work, for better or worse.
Advanced technological tools are beginning to make it possible to measure and monitor employees as never before, with the promise of fundamentally changing how we work — along with raising concerns about privacy and the specter of unchecked surveillance in the workplace.
Through these new means, companies have found, for example, that workers are more productive if they have more social interaction. So a bank’s call center introduced a shared 15-minute coffee break, and a pharmaceutical company replaced coffee makers used by a few marketing workers with a larger cafe area. The result? Increased sales and less turnover.
When Jim Sullivan began working as a waiter at a Dallas restaurant a few years ago, he was being watched — not by the prying eyes of a human boss, but by intelligent software.
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The Latest on: Workplace Surveillance
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The Latest on: Workplace Surveillance
- What is CSIS' physical surveillance unit, where staff allege sex assault, harassment?on December 6, 2023 at 9:17 pm
The physical surveillance unit of the Canadian Security Intelligence Service is tasked with collecting intelligence by covertly observing targets. It's at the centre of allegations that its B.C.
- Claims of toxic workplace at CSIS absolutely ‘devastating’: Trudeau sayson December 2, 2023 at 5:21 pm
Allegations of a toxic workplace culture, involving harassment and sexual assault at Canada’s spy agency are “devastating” and “absolutely unacceptable,” Prime Minister Justin Trudeau said on Thursday ...
- CSIS to probe B.C. office after allegations of rape, harassment and toxic workplaceon December 1, 2023 at 4:14 pm
Canada's spy agency has launched a workplace assessment of its British Columbia office over what it calls "serious allegations" raised by whistleblowers, who say they were sexually assaulted and ...
- A 'predator' at CSIS: Officers allege rape, harassment and a toxic workplace cultureon November 30, 2023 at 2:32 pm
A rookie surveillance officer with Canada's spy agency and another officer decades her senior were tracking a person in British Columbia in the summer of 2019 when they lost sight of their target. She ...
- Claims of toxic workplace at CSIS absolutely 'devastating': PM sayson November 30, 2023 at 10:49 am
One CSIS officer said she was raped nine times by a senior colleague while in surveillance vehicles, while another said she was sexually assaulted by the same man. The women said they warned their ...
- Politics Briefing: Allegations of spy agency’s toxic workplace in B.C. called ‘devastating’on November 30, 2023 at 7:45 am
Allegations of a toxic workplace culture involving harassment and sexual assault at Canada’s spy agency are “devastating” and “absolutely unacceptable,” Prime Minister Justin Trudeau said today.
- Workplace surveillance like mouse tracking is common, but it raises ethical and legal questionson November 23, 2023 at 10:00 am
Employers monitoring their workers' computer keystrokes might seem intrusive, but it's just one of the many ways workplace surveillance is being carried out today.
- The creepy AI-driven surveillance that may be infiltrating your workplaceon November 20, 2023 at 2:46 am
Companies are using emotion AI to surveil people at work. But some scientists say detecting emotions with AI is impossible.
- If you think ‘bossware’ surveillance culture in the workplace is new, think againon November 18, 2023 at 9:42 am
What’s driving this dystopian trend? One is the fact that the technology enables surveillance in hitherto unimaginable detail and, as the saying goes: “If it can be done, then it will be done ...
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