Workplace Surveillance Sees Good and Bad
A digital Big Brother is coming to work, for better or worse.
Advanced technological tools are beginning to make it possible to measure and monitor employees as never before, with the promise of fundamentally changing how we work — along with raising concerns about privacy and the specter of unchecked surveillance in the workplace.
Through these new means, companies have found, for example, that workers are more productive if they have more social interaction. So a bank’s call center introduced a shared 15-minute coffee break, and a pharmaceutical company replaced coffee makers used by a few marketing workers with a larger cafe area. The result? Increased sales and less turnover.
When Jim Sullivan began working as a waiter at a Dallas restaurant a few years ago, he was being watched — not by the prying eyes of a human boss, but by intelligent software.
Read more . . .
The Latest on: Workplace Surveillance
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The Latest on: Workplace Surveillance
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The American Civil Liberties Union of Rhode Island says it is concerned that a system recording audio and video in the City Clerk’s office may be illegally capturing some conversations between ...
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- Big Brother’s watching: Workplace surveillance is violating employees' truston July 13, 2022 at 1:05 pm
Surveillance tactics include screen monitoring, periodic screen capture, enforced time logs as well as storing recordings of staff’s calls, emails or messages, according to ExpressVPN. And while it ...
- Consequences of Workplace Surveillanceon June 18, 2022 at 6:13 am
Explore the potential downside of surveillance in the office before installing monitoring tools. Workplace surveillance typically serves to stop or reduce employees from wasting time, but the ...
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